Privacy Policy

Introduction

Thank you for choosing to be part of our community at SmoothReads.World, a service provided by Clear Translation LLC ("we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regards to your personal information, please contact us at info@smoothreads.world.

Information We Collect

We collect personal information in the following ways:

1. Personal Information You Provide

We collect personal information you voluntarily provide when registering on our site, using our extension, or contacting us. This may include:

• Email address
• Names
• Contact details

2. Information Automatically Collected

We automatically collect information when you visit our site or use our extension. This information is dissociated from specific users and does not reveal your specific identity. It may include:

• IP address
• Browser and device characteristics
• Operating system and language preferences
• Referring URLs
• Device name and type
• Pages visited (including timestamps)
• Location data (if enabled)
• Usage patterns

This information is needed to maintain the security and operation of our site, and for our internal analytics and reporting purposes.

Use of Cookies and Tokens

We use cookies and similar tracking technologies (like tokens) to authenticate users and store session information. Cookies help enhance your experience and allow us to provide secure and seamless service. You can manage your cookie preferences in your browser settings.

How We Use Your Information

We use the information collected for the following purposes:

• Create and manage user accounts
• Authenticate users via the browser extension
• Provide access to free and premium webnovel content
• Process payments securely through third-party providers (e.g., Stripe)
• Compile anonymous statistical data for internal analysis
• Enforce terms, conditions, and policies
• Monitor and prevent malicious activity

Third-Party Services and Payment Processing

We use third-party service providers for user authentication (such as Google Auth) and payment processing. These services handle all authentication and payment transactions, and we do not store passwords or financial data on our servers. Please refer to their respective privacy policies for more information.

Data Security

We take the security of your data seriously. Data transmitted between our site/extension and your device is encrypted using HTTPS. Information is also encrypted at rest using secure AWS encrypted drives. However, while we use administrative, technical, and physical security measures to help protect your personal information, please be aware that despite our efforts, no security measures are perfect or impenetrable. Therefore, we cannot guarantee complete security if you provide personal information.

Analytics, Tracking, and Data Retention

We collect device and usage information, such as pages visited and IP addresses, to improve our services. This data is dissociated from specific users.

Low-level logs containing detailed device and usage information are retained for a maximum of 3 months. After this period, logs are either deleted or aggregated into anonymized, statistical data, which is dissociated from individual users. Aggregated data is used for long-term analysis and service improvements.

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties for any purpose. Your data is only shared in the following circumstances:

• By Law or to Protect Rights: If required by law, or to protect the rights and safety of others, we may disclose your information.
• Third-Party Service Providers: We share information with third parties that perform services on our behalf, such as payment processing, hosting, and analytics.

Children's Privacy

We do not knowingly collect or solicit information from children under the age of 13. If we learn that we have collected personal information from a child under 13, we will delete it immediately. Please contact us if you believe we have any information regarding a child under 13.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. Significant updates will be communicated to users via appropriate channels.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Last updated: 2024-09-18